Privacy Policy

Last updated: 07/01/2026

UKAP Property Holdings Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with our website built using Wix, or when you contact us regarding our residential renovation and extension services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company name: UKAP Property Holdings Limited
Business activity: Residential renovations and extension projects
Email: hello@ukap-property.co.uk
Telephone: 01606 277 606
Registered office: UKAP, Cheshire Business Park, Wincham Lane, Northwich, CW9 6GG

We are the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide to Us

Name
Email address
Phone number
Property address (where relevant to a project enquiry)
Any information you submit via contact forms, enquiry forms, or email

b) Automatically Collected Information

When you visit our website, Wix may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring website addresses

This data helps us understand how visitors use our website and improve its performance.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide quotations
To communicate with you about potential or ongoing projects
To operate and improve our website
To comply with legal or regulatory obligations
For security and fraud prevention purposes

We only use your data where we have a lawful basis to do so.

4. Lawful Bases for Processing

We use your personal data for the following purposes:

To respond to enquiries and provide quotations
To communicate with you about potential or ongoing projects
To operate and improve our website
To comply with legal or regulatory obligations
For security and fraud prevention purposes

We only use your data where we have a lawful basis to do so.

5. How We Store and Protect Your Data

Your data is stored securely using Wix’s hosting and security infrastructure, along with any internal systems we use for business administration.

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure.

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Sharing Your Data

We do not sell, rent, or trade your personal data.

We may share your data with:

Service providers (such as Wix) who help us operate our website
Professional advisers (e.g. accountants or legal advisers)
Authorities or regulators where legally required

All third parties are required to respect the security of your data and to treat it in accordance with the law.

7. Cookies

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Object to or restrict processing of your data
Request data portability
Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details above.

8. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Object to or restrict processing of your data
Request data portability
Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details above.

9. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns before you contact the ICO.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or how we operate. Any updates will be posted on this page, and the revised date will be shown at the top.